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Order Management

Simplified

Order Management Solutions (OMS)

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At Tankash, we specialize in implementing and optimizing the core engine of modern digital commerce: the Order Management System (OMS). Our clients rely on us to effectively deliver these complex, mission-critical projects.

 

Order Management is Our Core

 

Whether you are implementing a major platform like [Specific OMS Platform Name, e.g., IBM Sterling, Manhattan, Salesforce] or a custom solution, we ensure your deployment is seamless, optimized, and delivered correctly the first time.

Our experienced consultants work directly with your IT team or alongside large consulting firms to define and streamline every step of the order lifecycle:

  • From Purchase to Payment: Optimizing sales, procurement, and inventory transfer workflows.

  • Through Reverse Logistics: Managing returns, exchanges, and warranty claims efficiently.

 

Mastering Omnichannel Commerce

 

The modern customer demands a unified experience, and our expertise is built around delivering true omnichannel fulfillment. We help you leverage your OMS to power complex use cases, including:

  • BOPIS (Buy Online, Pick Up In Store): Integrating store inventory and logistics for a seamless customer handoff.

  • Ship-from-Store: Turning physical locations into mini-distribution centers to optimize inventory utilization and speed up delivery.

  • Endless Aisle: Ensuring customers have access to your full catalog, regardless of where they shop.

We work with you to analyze business processes and define OMS best practices that support not just B2C, but also your wholesale and B2B requirements within the same cohesive solution.

 

End-to-End Service Portfolio

 

Our unique service model ensures your fulfillment supply chain is optimized based on cost efficiency and best-in-class customer experience, with performance measured against Service Level Agreements (SLAs).

01.
Implementation:

Full enterprise development, including solution definition, system configuration, code deployment, integration testing, and warranty support.

02.
Roadmap Definition:

We partner with you to build a strategic OMS roadmap that supports your omnichannel aspirations. We leverage our deep industry knowledge to guide you toward a best-practice solution that adds significant business value.

03.
Support & Enhancement

We provide flexible, blended support contracts for ongoing solution maintenance. This popular option packages essential support with a set number of days for continuous solution enhancements and optimization.

04.
Training & Upgrades:

We offer customized training programs tailored to your specific system and users. Additionally, we analyze your existing OMS systems to define and execute clear upgrade and migration paths to bring your enterprise solution up-to-date.

Tankash

Implementing a new OMS or upgrading your current system?

Get in touch today to find out how our specialist knowledge and experience can help you achieve #DataExcellence in your order management and fulfillment.

Get in touch

Let's talk business

Reach out to us for any inquiries or collaboration opportunities.

Locations:

Kitchener, Canada

Frankfurt, Germany

Delhi, India

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